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This webinar is to provide the participants an overview of contingency plans with the related benefits and industry consequences for several potential ICD-10 events that will impact business continuity. The webinar will provide a foundation to begin individual and industry-level contingency plan discussions in preparation for the October 1, 2014 implementation. Keith Hatch is a graduate of Virginia Commonwealth University with over 20 years in risk management and internal control experience within the healthcare industry. His experience has been obtained with health plans such as Anthem Blue Cross Blue Shield Virginia, Amerigroup Corporation, and Florida Blue (Formerly Florida Blue Cross Blue Shield). He has recently led the Florida Blue, HIPAA 5010 provider testing and migration, through the development and implementation of a risk-based testing strategy to minimize the business disruptions.