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America’s physicians are struggling with unprecedented disruption brought on by the transition to electronic health records (EHR’s), pending changes due to the Accountable Care Act (ACA), and the emerging shift to value-based reimbursement, all of which exert growing pressures on medical practice finances. Frost & Sullivan estimates that the numerous administrative inefficiencies and redundant paperwork that physicians must deal with in order to get paid cost approximately $120 billion annually. This webinar will address: • How to improve the patient/physician experience and help physician practices reduce costs or even increase revenue • The role of technology in helping small practices improve efficiency and lower costs PANEL: Mr. Luigi Leblanc, MPH, CPHIT is the co-owner of Zane Networks LLC (ZaneNet), an SBA 8(a) certified woman-owned small business that has been instrumental in driving HIT adoption in Maryland and the District of Columbia through the seamless delivery of workflow and technology improvement services to healthcare providers, clinics and long-term-care facilities. An engineer and public health professional, Mr. Leblanc is a Certified Professional in Health Information Technology, Commissioner for the Electronic Healthcare Network Accreditation Commission (EHNAC) and serves on several state-wide boards including the MSO advisory board, the HIE board and the telehealth board. Mr. Leblanc has over 16 years of experience specializing in the implementation of health information technologies including electronic health records, telehealth and other related technologies for small independent practices, clinics, skilled nursing facilities, hospitals and Accountable Care Organizations. Naomi Grobstein, MD is a family practice physician in northern New Jersey. She started a solo private practice in 1983, which now has 5 physicians. After nearly 30 years of operating independently under her ownership, the practice was acquired by a local hospital group in 2012. She started using electronic medical records (EMR) and practice management software in 1997 and secure patient email with an option for "e-visits" in 2006. The practice is now using its third EMR system, has made use of a number of different practice management systems, and has worked with e-prescribing and lab result interfaces integrated with either patient email or the EMR. The practice is now planning for a migration to new owners. The new owners (a large multi-specialty group with multiple locations) will be introducing an integrated package of EMR, practice management, e-prescribing, lab results and patient email software Dr. Grobstein has extensive experience of the revenue and operating costs associated with different payment models, and is currently a member of the Accountable Care Organization (ACO) clinical practice committee of the hospital group. Peter Walker is an independent consultant married to Dr. Grobstein. He has a Diploma in Healthcare Informatics from the University of Bath, England and has been providing advice and support on technology issues to his wife since she opened her practice in 1983. Until 2012, he was employed by Prudential Healthcare and Aetna, responsible for software and standards development related to electronic interfaces between the health plans and providers. Peter was a member of the WEDI Board of Directors from 2008 to 2012.