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Knowledge Center

Episode 147: Education, Empowerment and Engagement: How Digital Tools are Improving the Patient Experience. Amanda Bury, Infermedica

September 17, 2015

The purpose of this issue brief is to respond to the challenges that came to light in the 2014 survey and to assist providers and payers with the challenges of processing the 835 payment transactions, offering clarification on how EFT payments should be issued, and describing how the corresponding 835 remittance advice should be created to allow for reassociation of the EFT files. While this issue brief focuses on EFT transactions sent via the ACH Network, the same challenges apply to any payment type (paper or electronic) and must be considered so that reassociation is possible by the provider.

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