Podcasts

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Health Care Service October 23, 2026 In this episode Jason Zawodzinski of Ellit Groups joins Michael to explore how health care organizations can bring clinician and patient support services together to improve efficiency and create a more connected service experience. We discuss how…

Knowledge Center Episode 266- From Clipboard to Connected Care: A Conversation with Altera Digital Health and EHRA’s Leigh Burchell October 16, 2026 Healthcare continues to move toward a more digital, connected experience, but turning ambitious ideas into solutions that work across the healthcare ecosystem remains a challenge. Leigh Burchell, Vice President at Altera Digital Health…

Knowledge Center Episode 265- Making Change: Turning Price Transparency Into Healthcare Savings October 9, 2026 Healthcare price transparency is only the starting point—patients also need help turning cost information into action. In this episode, Dr. Ronald Dixon, founder and CEO of CareHive, joins Michael to discuss how technology and personalized guidance can help patients find…

Knowledge Center Episode 264- One Mistake Is All Hackers Need: The Cybersecurity Challenge in Health Care October 2, 2026 For Cybersecurity Awareness Month, Jeff Macomber, CTO at Sightview, joins Michael for a conversation about the evolving cybersecurity threat facing health care, from increasingly sophisticated social engineering and AI-enabled attacks to vulnerabilities created by complex and…

Knowledge Center Episode 263 – More Safe Days at Home: Closing the Care Gaps for Medically Complex Children September 27, 2026 Dr. Patricia Hayes, Chief Medical Officer at Imagine Pediatrics, joins us to explore why pediatric care deserts are about more than the number of doctors or distance to a hospital, and what families experience…

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service September 18, 2026 What does it take to connect clinical and social care—and make interoperability work beyond the walls of the healthcare system? In this episode, Kemper Tell, CEO of LACIE, shares her journey into healthcare technology and explores why social…

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service September 11, 2026 Women with endometriosis can spend years seeking answers as important clinical information remains fragmented across providers, visits and health care systems. In this episode, Dr. Niki Panich explores how interoperability, AI and better-connected clinical data could help identify…

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service September 4, 2026 What happens when a complex clinical diagnosis is reduced to a billing code? In this episode, Dr. Jay Anders explores why clinical specificity matters for patient care, prior authorization, care coordination, quality measurement, and the growing use of…

Knowledge Center Episode 259- Part 2 of 2, Payers Preparing for Success: CMS 0057F Implementation and CMS 0062P Readiness August 30, 2026 x This part 2 of a 2-part episode on the latest from payers on 0057F implementation and 0062P planning.  Hosted by WEDI Board Chair Merri-Lee Stine (Aetna), health care payer leaders discuss their…

Knowledge Center Episode 258- Part 1 of 2, Payers Preparing for Success: CMS-0057-F Implementation and CMS-0062-P Readiness August 21, 2026 This is part 1 of a 2-part episode Hosted by WEDI Board Chair Merri-Lee Stine (Aetna), health care payer leaders discuss their CMS 0057 implementation experiences, including workflow changes, testing readiness, operational challenges, and lessons…