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Knowledge Center

Episode 147: Education, Empowerment and Engagement: How Digital Tools are Improving the Patient Experience. Amanda Bury, Infermedica

September 9, 2020

The industry suffers from a high rate of rejections and/or denials caused by duplicate claim submissions to the payer. Handling duplicate claims consumes valuable staff time and incurs cost and burden to those stakeholders impacted: providers, software vendors, payers, and clearinghouses. Therefore, it is in the best interest of the industry to identify and adhere to best practices that collectively reduce the number of unnecessary duplicate claim rejections or denials.

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