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Episode 147: Education, Empowerment and Engagement: How Digital Tools are Improving the Patient Experience. Amanda Bury, Infermedica

February 2, 2024

Matthew sits down with Patty Hayward, the General Manager of Healthcare and Life Sciences at Talkdesk, for a deep dive into the pressing issues facing healthcare today. Together, they explore the critical areas where healthcare is struggling, the potential of patient empowerment to revolutionize the industry, and the innovative ways artificial intelligence can tackle the unique challenges faced by call centers in the healthcare sector.

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