Innovative Encounters


The primary goal of the Innovative Encounters Workgroup (WG) is to evaluate business cases, return on investment (ROI), and overall operations and functionality related to data exchange for innovative encounter models (e.g., electronic visits and communication, electronic monitoring, telemedicine) using existing and emergent technologies that will foster enhanced collaboration between patients and providers at a lower cost and with increased value. The WG evaluates the exchange of encounter information between patient and provider to identify ways to facilitate exchange of data, innovative encounter capabilities, and roles and responsibilities of health care stakeholders in facilitating change and implementation.

Work Products

Introduction to Telehealth Codes

by Samantha Holvey | Dec 21, 2016
The use of telehealth to care for patients is gaining more traction among providers, patients, and health care payers.  As telehealth services increase, more and more providers will want to offer these services and they will need knowledge of the codes for these services.  Currently, there are codes available to identify telehealth services.  Ongoing acknowledgment of the application of current codes or the development of new codes will further address the needs for coding for telehealth services and potentially address current challenges with adoption of new technologies for delivering healthcare services.

The purpose of this issue brief is to provide introductory information on codes for telehealth services, development of codes for telehealth services, and challenges with telehealth coding.


Conference Calls

3rd Wednesday of each month
4:00 - 5:00PM ET
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