Knowledge Center
Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service
May 12, 2023
This is an excerpt from a discussion from WEDI's Health Equity Forum earlier this year on how payers are leveraging data to address health disparities, prevent disease and promote health and digital literacy. Guests are Dan Rivas, Senior Manager at Blue Shield California and Kurt Johnson, Vice President Operations with UnitedHealth Group.