Knowledge Center

Michael sits down with Ben Scharfe, EVP of AI at Altera Digital Health, to explore how artificial intelligence is reshaping healthcare. From ambient listening that lightens documentation load to specialty-trained AI agents enhancing decision-making, Ben shares practical examples of what’s working today—and where challenges like clinician resistance and AI “hallucinations” remain. Hear why he believes AI, when implemented thoughtfully, can deliver what clinicians want most: more time with patients and less time with paperwork.