Knowledge Center
Episode 253: Beyond Discharge: How AI Is Transforming Care Coordination, Patty Hayward, TalkDesk
July 6, 2026
As healthcare organizations seek to reduce avoidable readmissions and improve patient outcomes, many are exploring how AI can help bridge gaps in post-discharge care. Patty Hayward joins Michael to discuss the evolving role of AI-driven care coordination, where automation can create value, and why the human element remains critical to successful patient engagement.
