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Podcast Episode 7: Connected Care: Placing the Patient at the Center of the Equation, Rick Krohn, HealthSense

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service September 28, 2020 Matthew speaks with healthcare innovator and prolific author and writer Rick Krohn (@RickKrohn) President of HealthSense. Find out how Rick’s idea of a Connected Health Ecosystem could improve healthcare efficiency and experiences by creating knowledge and operating alliances…

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Podcast Episode 6 – WEDI Workgroup Showcase: Remittance Advice and Payment

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service September 21, 2020 This week, we welcome the co-chairs of WEDI’s Remittance Advice & Payment Subworkgroup; Pam Grosze ( PNC Bank), Patricia Wijtyk (Cognizant) and Mary Lynam (DST Health). The primary goals of the SWG are to facilitate the business implementation…

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Podcast Episode 5- Privacy by Design; Cybersecurity as a Patient Safety Issue with Laura Hoffman from the AMA

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service September 15, 2020 This week we welcome Laura Hoffman (@lgh_dc on Twitter), Assistant Director, Federal Affairs with the American Medical Association. Laura talks about how the surge in telemedicine not only advanced policy but also allowed physicians to offer telemedicine services…

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Podcast Episode 4- Treading Lightly Through the Brave New World of Consumer Data Access with CHIME’s Mari Savickis

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service September 1, 2020 Matthew chats with longtime friend and healthcare veteran Mari Savickis (@Mari_Savickis on Twitter), Vice President of Public Policy with CHIME, the College of Healthcare Information Management Executives. Is privacy dead? With the new regulations granting consumers more power…

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Podcast Episode 3- Power (Back) to the Provider; Health IT Insight with Holon Solutions’ Jon Zimmerman and Robert Connely

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service August 19, 2020 Matthew welcomes Holon Solutions’ CEO Jon Zimmerman (@HolonSolutions) and Chief Strategy and Product Officer Robert Connely (@robertconnely). The three discuss the industry’s response to COVID-19 and the continuing evolution of digital healthcare, the war on fragmentation and taking…

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WEDI Podcast, Ep 2: Information Blocking, Interoperability, Innovation and Impact

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service August 3, 2020 Matthew chats with ONC’s Deputy National Coordinator Steven Posnack (@HealthIT_Policy) on the recent ONC Cures Act Final Rule, how innovation will aid in the battle against COVID-19 and the financial impact providers are facing during the pandemic. WEDI…

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The Collective Voice in Health IT, A WEDI Podcast

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service July 23, 2020 Ep 1: The Shift in Healthcare Priorities; A Conversation with HCEG’s Ferris Taylor Host Matthew Albright discusses how COVID-19 has affected priorities in the healthcare industry with Ferris Taylor, Executive Director of the HealthCare Executive Group (HCEG)  …

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