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Focus on business processes and challenges related to workflow for telehealth and the exchange of data for telehealth services. Evaluate business cases, return on investment, data exchange, and overall functions of telehealth services in today’s health care system. Consider the perspectives of providers, payers, vendors, and patients in the various components that make up the delivery of telehealth services.

Nancy Spector, American Medical Association
Jill Dominic, Anthem BCBS

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