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Episode 145: Healthcare is better…with “Musick”. MedicareSchool.com Co-Founder Marvin Musick

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service March 15, 2024 Michael chats with MedicareSchool.com co-founder Marvin Musick on the most common questions and misconceptions about Medicare, what questions interested participants should ask and the effect of AI and policy on Medicare and healthcare in general. Become a featured…

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Podcast Episode 143: Dude, Where’s My Wheelchair!? Understanding Real-Time Location Systems with Centrak’s Nick Adriance

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service March 4, 2024 Join Matthew this week as he dives into the innovative universe of Real-Time Location Systems (RTLS) with the insightful Nick Adriance, Director of Global Software Product Management at CenTrak. Get ready for a fascinating journey through the evolution…

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Podcast Episode 141: Making an Impact in Behavioral Health Data Collection and Analysis – A Chat with Raven Health CEO Richard Wagner

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service February 16, 2024 In this episode, Michael chats with Richard Wagner, the big brain behind Raven Health (www.ravenhealth.com), former WEDI Privacy & Security Workgroup Co-Chair, and a total guru in making sense of behavioral health data. Richard isn’t new to the…

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Podcast Episode 140: Understanding the Language of Patient Engagement with Providertech’s Lisa Blue

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service February 9, 2024 Michael interviews Lisa Blue of Providertech about the evolving role of technology and policy in enhancing patient engagement. They discuss how these advancements are setting the stage for the future of health care communication and patient interaction. Podcast…

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Podcast Episode 139: Making Healthcare Synchronized, Personalized and Radically Convenient with Patty Hayward, Talkdesk

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service February 2, 2024 Matthew sits down with Patty Hayward, the General Manager of Healthcare and Life Sciences at Talkdesk, for a deep dive into the pressing issues facing healthcare today. Together, they explore the critical areas where healthcare is struggling, the…

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Podcast Episode 138: Taking Social Determinants of Health Data from Analysis to Action with SS&C and Bergen New Bridge Medical Center

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service January 26, 2024 In this episode, host Matthew convenes a panel of health care industry leaders to explore the significant role of Social Determinants of Health (SDOH) data in transforming community health. Featured on the panel is Brian Wikle, a principal…

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