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Podcast Episode 47: Standards and Solutions; A Conversation with NCPDP’s John Klimek

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service August 2, 2021 Matthew welcomes John Klimek, Senior Vice President, Industry Information Technology with the National Council for Prescription Drug Programs (NCPDP). John discusses NCPDP’s latest work with real-time transactions, specialty pharmacies and the Universal Patient Identifier (UPI). Podcast Episode 47:…

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Podcast Episode 46: WEDI Spotlight, Privacy and Security Workgroup Co-Chairs

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service July 26, 2021 This week we speak with WEDI’s Privacy and Security Workgroup Co-Chairs, Marilyn Zigmund Luke from AHIP and Tina Grande from the Healthcare Leadership Council. The workgroup meets monthly to identify and work towards resolution on all implementation issues…

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Podcast Episode 44: The Evolution of Ransomware with Google Cloud’s Director of Security and Compliance Jeanette Manfra

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service July 12, 2021 This week’s episode comes courtesy of WEDI’s virtual event on ransomware held in late 2020. This one day summit highlighted the growing concern of ransomware and other cyberattacks facing the healthcare industry, a concern that continues to this…

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Podcast Episode 43: Health Disparities in Oncology and Beyond with Dr. Tiffany Avery, Chief Medical Officer, NantHealth

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service July 6, 2021 **USE THE CODE PODCAST FOR A 15% SAVINGS ON REGISTRATION FOR WEDI’S SUMMER FORUM, July 27-29 on Zoom, www.wedi.org for details** We welcome Dr. Tiffany Avery, Chief Medical Officer for NantHealth for a in-depth discussion on the multi-factor…

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Podcast Episode 42: Beyond HIPAA; Privacy & Security in a Consumer Driven Healthcare Space

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service June 29, 2021 From our National Conference, WEDI’s Privacy and Security workgroup co-chairs, Marilyn Zigmund Luke (AHIP) and Tina Grande (Healthcare Leadership Council) host a roundtable discussion on the evolution and challenges of securing patient data in today’s healthcare IT environment.…

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Podcast Episode 41: The CORE of Healthcare: A Conversation with CAQH CORE Board Chair Tim Kaja (Optum) and Vice Chair Linda Reed (St Joseph’s Health)

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service June 21, 2021 Matthew welcome CAQH CORE Board Members Tim Kaja (Chair) and Linda Reed (Vice Chair). Tim is Senior Vice President at Optum Care and Linda is the Vice President and Chief Information Officer at St Joseph’s Health. For more…

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Podcast Episode 39: Chief Health Equity Officer Conversation; Dr Aletha Maybank (AMA) & Michael Currie (UnitedHealthGroup) from WEDI 2021 Conference

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service June 7, 2021 This week, WEDI presents a session recorded from our annual spring event, WEDI 2021 with Chief Health Equity Officer Dr. Aletha Maybank of the American Medical Association and Michael Currie of UnitedHealthGroup. Moderated by WEDI Chair Nancy Spector,…

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Podcast Episode 38: Telemedicine, the Essence of Healthcare with Ann Mond Johnson CEO, American Telemedicine Association

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service June 1, 2021 Matthew sits down and talks with Ann Mond Johnson, CEO of the American Telemedicine Association. How has the view of telemedicine changed from pre-COVID today, how important has telehealth been for behavioral health, and where does telehealth fit…

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