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Podcast Episode 87: Third Party Vendors Security Concerns in Healthcare. A Chat with Phil Englert of H-ISAC

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service January 27, 2023 Data breaches from healthcare vendors, which are considered “business associates” under HHS’ Office of Civil Rights breach portal have grown over the past 5 years, including 116 reported business associate breaches since November 2022 which have affected over…

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Podcast Episode 86: Review of WEDI’s Testimony at the NCVHS Standards Subcommittee Meeting

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service January 20, 2023 Matthew speaks with Ed Hafner, Chair of WEDI’s Board of Directors and AVP Payer Strategy-Medical Network with Change Healthcare, and Robert Tennant, Vice President, Federal Affairs with WEDI. The National Committee on Vital and Health Statistics (NCVHS) Standards…

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Podcast Episode 85: Improving the Patient Experience Through Telehealth Innovation. A Conversation with Mend’s Matt McBride

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service January 20, 2023 Matthew chats with Matt McBride, Co-Founder and CEO of Mend (Mend.com) a patient engagement and telehealth platform designed to help healthcare organizations scale their practice and care for more patients. Matt discusses the change in telehealth usage over…

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Podcast Episode 84: HIEs Solving National Problems at the Regional Level

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service January 6, 2023 From WEDI’s National Conference this past October in Washington DC, Civitas Networks for Health’s CEO Lisa Bari hosts an engaging panel on the power of Health Information Exchanges with Nichole Sweeney, General Counsel and Chief Privacy Officer for…

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Podcast Episode 83: Leading the Charge for Big Data and Interoperability. A Conversation with Epic’s Dr. Dave Little and Phil Lindemann

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service January 6, 2023 Matthew talks about the importance of data with Epic’s Phil Lindemann, VP of Business Intelligence and Dave Little, MD, Clinical Informaticist. Epic manages electronic health records for more than 250 million patients and is now expanding clinical trials…

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Podcast Episode 82:Early Insight on the Proposed Prior Authorization and Attachments Rules with HCSC’s Durwin Day

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service December 22, 2022 Michael chats with Durwin Day, Health Information Manager with Health Care Service Corporation (HCSC). Durwin also is a long standing member of WEDI’s Board of Directors and is the co-chair of its Attachments Subworkgroup. Durwin offers his initial…

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Podcast Episode 81: The Healthcare Metaverse; How will it Impact and Improve Patient Care. Cloud DX CEO Robert Kaul

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service September 30, 2022 This episode is part of Telehealth Awareness Week, #TelehealthisHealth Michael has a fascinating conversation with Cloud DX CEO Robert Kaul. Cloud DX is working on developing healthcare within the relatively new and mysterious metaverse, which consists of virtual…

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Podcast Episode 80: At-Home Care and How AI is the Key to its Long Term Success: A Conversation with Robin Farmanfarmaian

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service September 19, 2022 WEDI is a proud partner for Telehealth Awareness Week #TelehealthisHealth To commemorate Telehealth Awareness Week, Matthew sits down with Robin Farmanfarmaian, a professional speaker and healthcare entrepreneur working with cutting-edge Artificial Intelligence Software, Device and Pharma companies poised…

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Podcast Episode 79: How Artificial Intelligence is Making Healthcare Better for Everyone; Sponsored by MCG Health

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service September 6, 2022 This episode is sponsored by MCG. MCG artificial intelligence and technology solutions, infused with this objective clinical expertise, enable hospitals, health plans, TPAs, and government agencies to prioritize and simplify their workflow. Matthew chats with Zack Kimble, Staff…

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Podcast Episode 78: Unlocking the Potential of Healthcare with Ray Jebsen, Chief Commercial Officer, Avaneer Health, Sponsored by Avaneer Health

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service August 29, 2022 This episode is sponsored by Avaneer Health Matthew discusses data liquidity and the need for improved healthcare efficiency with Avaneer Health Chief Commercial Officer Ray Jebsen. In 2019, Avaneer Health was founded by a consortium of top industry…

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