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Testing Lessons Learned from ICD-10

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service April 29, 2016 The ICD-10 migration was by most accounts highly successful despite its enormity of scope and effort. Testing was an integral part of this success. Many of the lessons learned from this effort can be applied to implementation of…

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Closing Gaps in Care through Health Data Exchange

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service March 31, 2016 As delivery system transformation, consumerization and digitalization converge together, the healthcare industry is at the crossroads to address gaps in care as a national priority. With this in mind the Louis W. Sullivan Institute for Healthcare Innovation, in…

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Setting the Stage for Innovative Encounters

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service March 15, 2016 The purpose of this issue brief is to provide a summary of the Report as it pertains to innovative encounters and set the stage for the work of the Innovative Encounters Workgroup. Setting the Stage for Innovative Encounters…

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Issues and Trends in Electronic Genomic Data Exchange

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service October 4, 2015 This paper provides an overview of key issues to enable stakeholder discussion around the standards, protocols, work- flow processes and strategies that will be required to access, exchange, store and integrate genomic data, as well as the associated…

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EFT Relationship to the 835

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service September 17, 2015 The purpose of this issue brief is to respond to the challenges that came to light in the 2014 survey and to assist providers and payers with the challenges of processing the 835 payment transactions, offering clarification on…

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Fundamentals of Accountable Care Organizations

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service September 1, 2015 This paper briefly describes the basic structure, operation and activities of ACOs, while outlining some of the key issues and questions that the Workgroup will tackle. WEDI encourages organizations to participate in an ongoing survey of ACOs to…

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The Consumer-Driven Mobile-First Healthcare of Tomorrow

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service August 4, 2015 For the past several decades, the healthcare industry in the United States has resisted the clarion call of modernization and lagged behind other industries that embraced reform. However, the healthcare industry has recently begun to galvanize around transformative…

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ICD-10 Vendor Readiness

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service July 16, 2015 This WEDI issue brief provides a list of items that System Vendors should address regarding the ICD-10 remediation, testing, and implementation of their products. Communicating the items identified in this issue brief will help to provide greater transparency…

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ICD-10 Roadmap Tool Kit

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service July 16, 2015 The WEDI ICD-10 Roadmap Tool Kit is designed to help locate resources available from WEDI and CMS. It provides either a “quick start guide” for those just starting their ICD-10 efforts or a “quick reference guide” for those…

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Ten Items That Payers Should Share On Their ICD-10 Website

Knowledge Center Episode 267- Beyond the Help Desk: Rethinking Patient Access and Healthcare Service June 10, 2015 This WEDI issue brief provides a list of the “Top 10” items payers should consider making available on their ICD-10 website and provides a brief description of each item. The items identified in this issue brief will help…

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